Terms of Service

01 Agreement to terms

Clixa AI (“Clixa”, “we”, “us”) operates clixa.app — an AI-powered workspace that helps creators design, generate, and refine YouTube thumbnails, titles, and related assets (the “Service”). These Terms of Service (the “Terms”) govern your access to and use of the Service.

By creating an account, signing in, or otherwise using the Service, you agree to these Terms and to our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms.

02 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service. By using Clixa you represent that you meet this requirement and that you are not barred from using the Service under any applicable law.

03 Your account

You sign in to Clixa with your Google account. You are responsible for the activity that happens under your account and for keeping your sign-in credentials secure. You agree to provide accurate information, to keep it current, and to notify us promptly at support@clixa.app if you suspect any unauthorised use of your account.

You may not share, sell, or transfer your account, and you may not use another person’s account without permission. One person or entity may not maintain multiple accounts to abuse free allowances, promotions, or referral rewards.

04 The service, plans & credits

Clixa offers free and paid plans. Paid features and most AI generation consume credits. Each generation (for example, creating or editing a thumbnail, generating titles, running an analysis, or using the Optimize tools on a connected YouTube video — scoring and rewriting a title, generating a description or tags, or designing a new thumbnail) deducts a number of credits shown in the interface before you confirm. Connecting a YouTube channel and browsing your own videos is free; running the AI tools requires an active paid plan with available credits.

• Monthly allowance. Paid plans include a credit allowance that is granted at the start of each billing period. Unless stated otherwise in your plan, monthly allowance credits do not roll over and are refreshed each period.
• Credit packs. Additional credits you purchase as a one-off pack are added to your balance and are consumed after your monthly allowance.
• Fair use. We may apply reasonable rate limits and anti-abuse measures to keep the Service available and affordable for everyone.

We are continually improving Clixa and may add, change, or remove features, models, and plan inclusions over time. Where a change materially reduces a core paid feature, we will use reasonable efforts to give notice.

05 Acceptable use

You agree not to use the Service to create, upload, or distribute content that:

• is unlawful, infringing, defamatory, harassing, hateful, or sexually explicit;
• infringes or misappropriates anyone’s intellectual property, privacy, publicity, or other rights;
• contains malware, or is used for spam, phishing, scraping, or unauthorised access;
• attempts to reverse engineer, resell, or sublicense the Service or its underlying models except as expressly permitted; or
• misrepresents your identity or affiliation, or interferes with the security or normal operation of the Service;
• violates applicable export-control or economic-sanctions laws, or is accessed from a country or by a person subject to comprehensive sanctions or embargoes; or
• includes regulated data — such as health records (e.g. HIPAA), student records (e.g. FERPA), or full payment-card numbers — unless we have agreed separate terms with you in writing.

Likeness, impersonation & deepfakes

You may not use Clixa to impersonate, defame, or create misleading depictions (including “deepfakes”) of real, identifiable individuals without their consent. Reusable character looks must be built from reference material you own or are licensed to use, or from AI-generated originals that do not resemble a specific real person. Violations are a material breach of these Terms and may result in immediate suspension or termination; we may also report unlawful activity to the relevant platforms or authorities.

06 Your content

“Your Content” means anything you upload or provide to the Service — for example reference photos, product shots, brand artwork, prompts, and descriptions. As between you and Clixa, you retain all rights you have in Your Content. You represent that you own or have the necessary rights and permissions to your Content and that it does not violate these Terms.

You grant Clixa a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, and display Your Content solely to operate, secure, and provide the Service to you (including transmitting it to the AI infrastructure providers that generate your results). This licence ends when you delete the relevant Content or close your account, except for residual copies retained as described in our Privacy Policy or required by law.

07 AI-generated output

“Output” means the thumbnails, images, titles, and other results the Service generates for you. Subject to your compliance with these Terms and to the rights of third parties, Clixa does not claim ownership of your Output, and to the extent we hold any rights in it, we assign them to you so you can use your Output, including commercially, on YouTube and elsewhere.

Ownership of AI-generated material can vary by country and is still developing in law. We make no warranty that Output is protectable by copyright or free of third-party rights.

08 Third-party platforms

The Service connects to third-party platforms such as Google and YouTube. When you connect a YouTube channel, you authorise Clixa to access the data and perform the actions you approve, and your use of those features is also subject to the third party’s terms and policies (including the YouTube Terms of Service and the Google Privacy Policy). You can disconnect a connected platform at any time from your settings.

09 Billing & subscriptions

Payments are handled by our reseller and Merchant of Record, Paddle.com Market Ltd (“Paddle”). Paddle collects your payment details, charges your selected plan, handles applicable taxes, and issues your invoices and receipts. Clixa does not store your full card number, CVV, or bank details.

• Recurring billing. Subscription fees are charged in advance on a recurring basis (monthly or annually, depending on the plan) and renew automatically until cancelled.
• Cancellation. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period and you keep access until then.
• Price changes. We may change prices or plan inclusions; we will give reasonable notice and changes apply from your next renewal.

Refunds and cancellations are governed by our Refund Policy.

10 Our intellectual property

The Service itself — including the Clixa software, models, design, and the “Clixa” and “SRX” names, logos, and branding — is owned by Clixa or its licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended purpose. We reserve all rights not expressly granted.

11 Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that Output will meet your expectations or be suitable for any particular use.

Because Output is generated automatically by AI, it may be inaccurate, generic, offensive, or similar to material produced for other users or to existing works. We do not warrant that Output is original, non-infringing, or safe, and — as set out in section 7 — you are solely responsible for reviewing and clearing it before you publish.

12 Limitation of liability

To the maximum extent permitted by law, Clixa and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service.

Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us in the twelve (12) months before the event giving rise to the claim, or (b) one hundred US dollars ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13 Indemnification

You agree to indemnify and hold harmless Clixa from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of Your Content, your Output, your use of the Service, or your breach of these Terms or of any law or third-party right.

14 Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access — including for breach of these Terms, suspected fraud or abuse, legal requirements, or risk to the Service or other users. Where practical and lawful, we will give notice. On termination, your right to use the Service ends; sections that by their nature should survive (such as content licences you granted for past use, disclaimers, liability limits, and indemnities) will survive.

15 Changes to these terms

We may update these Terms from time to time. We will post the updated version on this page and update the “Last updated” date, and for material changes we will take reasonable steps to notify you. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16 Governing law & disputes

These Terms are governed by the laws applicable at Clixa’s principal place of business, without regard to conflict-of-law rules, and except where the mandatory consumer-protection laws of your country of residence apply. Before filing any formal dispute, you agree to first contact us at support@clixa.app so we can try to resolve it informally. If any provision of these Terms is held unenforceable, the remaining provisions remain in effect.

17 Contact

Questions about these Terms? Reach us at support@clixa.app.